Shipping policy

Our commitment is not only to provide you with top-notch products but also to ensure a seamless and efficient shipping experience. Please take a moment to familiarize yourself with our Shipping Policy.

Minimum order: 29.99 Euros

Shipping Rate: 4.99 Euros

Delivery Timeframe:

• The estimated delivery time is provided during the checkout process and is based on the selected shipping method.
• We deliver Saturdays, Tuesdays and Thursdays
• Please note that unforeseen circumstances, such as weather conditions or holidays, may impact delivery times.
• Please ensure that the shipping address provided is accurate and complete to avoid any delays.

Delivery Issues:

• If you know in advance that you are not at home at the time of delivery, just write us a message via WhatsApp or email so that we can find a solution together.
• Can't you be at home at short notice? Let us know and we will find a solution together. If in doubt, we will simply take your order back to our local location. You can then pick them up there the same day or the next day. Then please contact us so that we can give you the address.
• If you encounter any issues with the delivery of your order, please contact our customer support team through the info provided in our Contact Us section. See more information in our Return & Exchange Policy section.

Damaged or Lost Items:

In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will work swiftly to resolve the issue and ensure your satisfaction.